Billing & Refunds
Thank you for choosing Xlerate. This Billing & Refund Policy outlines our procedures for billing, payment, and refunds for products and services purchased from our website. By making a purchase, you agree to be bound by this policy.
Billing and Payment:
Payment Methods: We accept payments through [list accepted payment methods, e.g., credit cards, PayPal, etc.]. You will be prompted to provide payment information during the checkout process.
Authorization: By providing payment information, you authorize us to charge the applicable amount to your chosen payment method. You confirm that you have the necessary authorization to use the payment method.
Currency: All transactions will be processed in [currency] unless stated otherwise during the checkout process.
Order Confirmation: Upon successful payment, you will receive an order confirmation via email. Please keep this confirmation for your records.
Refund Policy:
Refund Eligibility: We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may be eligible for a refund under the following conditions:
Product Defect: If the product you received is defective or damaged, please contact us within [number of days, e.g., 7 days] of receiving the order to request a refund or replacement.
Non-Delivery: If you did not receive your order within the specified delivery period, please inform us, and we will investigate the issue. If the order is deemed undeliverable or lost, we will issue a full refund.
Refund Process: To request a refund, please contact our customer support team at
Company: Xlerate Wheels Inc
Address: 1401 21ST STREET SUITE R SACRAMENTO, CA 95811
Email: xlerate@163.com
Provide your order details, reason for the refund request, and any relevant supporting information. Our team will review your request and respond as quickly as possible.
Refund Approval:
Once your refund request is approved, we will process the refund to the original payment method used during the purchase. Please note that it may take [number of days, e.g., 5-10 business days] for the refund to be reflected in your account, depending on your payment provider.
Non-Refundable Items: Certain products or services may be non-refundable. These items will be clearly marked on our website or during the checkout process.
Cancellation Policy:
Order Cancellation: You may cancel your order before it is shipped. To cancel an order, please contact our customer support team as soon as possible. If the order has not been processed for shipping, we will cancel it and issue a refund.
Contact Us:
If you have any questions or need assistance regarding our Billing & Refund Policy, please contact our customer support team at Xlerate Wheels Inc.
Changes to this Policy:
We may update this Billing & Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be available on our website, and the date of the latest revision will be indicated at the top of the policy.
Changes to this Policy:
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be available on our website, and the date of the latest revision will be indicated at the top of the policy.